BACK-END SALES SUPPORT EXECUTIVE
We are building a High-Performance Team here at ROBU.IN & have vacancy for a BACK-END SALES SUPPORT EXECUTIVE to join our team. Please note this is an entry-level position, suitable for ITI/Diploma, Undergraduates/Graduates of any Discipline with Basic Computer Knowledge or having 0 to 1 years of Back-End Sale’s, Sales Support or any Back-End profile experience with Basic Computer Knowledge. He / She should be able to contribute in creating and maintaining good customer relationships and ensure smooth sales team operations.
Number of Positions: 01 required.
Experience: Fresher, 0 to 1 years of Back-End Sale’s, Sales Support or any Back-End profile experience.
Salary: In hand Rs.12,000/- to Rs.15,000/- per month (CTC: Rs.1,92,286/- to Rs.2,38,094/- per annum).
12th, ITI/Diploma, Undergraduates/Graduates of any Discipline with Basic Computer Knowledge.
Good Presentation, Verbal and Written Communication Skills, Basic Computer Knowledge (Working knowledge of MS OFFICE especially Excel or Advance Excel).
Gender: Male/Female (anyone can apply).
- Assisting Shipments for all new orders received.
- Keeping track of Customer orders & Shipments, Mailing tracking ID’s & invoices to B2B Customers.
- Tracking High Value Customer.
- Resolving Delivery order related issues. Handling any issues related to Warehouse – like miss-match, stocking or any other issues faced.
- Reviewing pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
- Calling High Value Online order customers.
- Handling returns & refund issues, Handling GST returns and other payment issues.
- Stock-In process of pending SKU’S.
- Overdue Payments calls to customers.
- Handling and maintaining the Customer Segmentation File (Data) – adding new Customers data in the file.
- Filling vendor registration forms. Generate and process new sales leads as necessary.
1) 6 Days working. (Alternate Saturday’s & Sun Fixed Off’s).
2) Flexible Working hours. Office Timings: 09:00 am to 06:30 pm.
3) Health Insurance Benefit.
4) P.F, E.S.I.C & Gratuity Benefits.
5) Freedom to choose your carrier path.
|Designation||BACK-END SALES SUPPORT EXECUTIVE|
|Qualification||12th, ITI/Diploma, Undergraduates/Graduates of any Discipline with Basic Computer Knowledge.|
|Number Of Positions||01 required.|
|Gender||Any (Male/Female anyone can apply).|
|Salary Range||In hand Rs.12,000/- to Rs.15,000/- per month (CTC: Rs.1,92,286/- to Rs.2,38,094/- per annum)|
|Work-Experience||Fresher, 0 to 1 years of Back-End Sale’s, Sales Support or any Back-End profile experience.|