CRM Tele-Sales Executive

Full Time
Pune
Posted 2 weeks ago

CRM Tele-Sales Executive

Job Summary:

We at Robu.In have a dedicated B2B-Sales Team who engages with Customers for all their Sales related activities. Each Sales Executive is assigned with a certain set of customers through whom they take efforts to achieve their Sales Targets. But in all of this, after placing orders, initially some of our customers go stagnant and they lose engagement with us. In this way we have classified our customers into Performing Accounts (PA) and Non-Performing Accounts (NPA).

We are looking for smart candidates having good communication skills, good interpersonal skills, and who are able to handle stress/work pressure well. Candidate should possess good listening skills, ability to think quickly, make a recommendation or provide solutions to the customers issues. A clear & pleasant speaking voice with fluency in English, with availability for immediate joining is required. Please note this is an entry-level position, suitable for Freshers or Candidates with 0-to-1 years of experience in Customer Care profile/Out-bound Sales, Sales SupportTele-Sales or Inside-Sale’s for Electronic Products & Components.

Number Of Positions: 04 only (immediate joining only apply).

Experience: Freshers, 0.6 months-to-1 Years’, relevant experience in Out-bound Sales, Sales SupportTele-Sales or Inside-Sale’s for Electronic Products & Components, CRM or Customer Support/Customer Care experienced.

Salary Range:

₹1,92,286/- to ₹2,53,355/- Fixed CTC per year + (Additional) Sales Incentives Up-to Rs.72,000/- per year based on Sales (NPA) conversion. (₹12,000 to ₹16,000 In-hand Per Month + ₹1,000 to ₹6,000 Variable Incentives based on sales conversion) + P.F + ESIC + Gratuity & Health Insurance Benefit provided by company.

Educational Qualification:

ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, OR any Graduate’s/12th passed with relevant experience into Tele-Sales/Out-bound Sales or Customer Care.

Required Key Skills:

  • Ability to listen, with active problem-solving skills.
  • Good interpersonal skills.
  • Ability to handle pressure.
  • Microsoft Excel with Basic Computer knowledge.
  • Good verbal & written English communication is a must.

Gender: Male/Female (Anyone can apply).

Job Responsibilities:

The major job responsibilities of the CRM Tele-Sales Executive will be:

  • Daily calling the Customers from the Non-Performing Accounts (NPA’s) and understanding the reasons behind Low/No business.
  • Resolve issues related to Services/Pricing of the products required by customers by coordinating with the Sales Executive’s.
  • Researching the web and understanding the Competitor’s products for a comparative study to better assist the Customers.
  • Properly understanding the electronic technicalities and functions.
  • Mailing of shipping details and invoices to customers.

Job Benefits:

1) 5 Days working.

2) 2 Weekly Off’s (Sat-Sun Fixed Off’s).

3) Flexible Working hours.

4) Health Insurance.

5) Freedom to choose your carrier path.

6) Monthly sales incentives based on sales conversion.

 

Job Features

DesignationCRM Tele-Sales Executive
QualificationITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, OR any Graduate’s/12th passed with relevant experience into Tele-Sales/Out-bound Sales or Customer Care.
Number of Positions04 only (immediate joining only apply).
GenderMale/Female (Anyone can apply).
Salary Range₹1,92,286/- to ₹2,53,355/- Fixed CTC per year + (Additional) Sales Incentives Up-to Rs.72,000/- per year based on Sales (NPA) conversion. (₹12,000 to ₹16,000 In-hand Per Month + ₹1,000 to ₹6,000 Variable Incentives based on sales conversion)
Work ExperienceExperience: Freshers, 0.6 months-to-1 Years’, relevant experience in Out-bound Sales, Sales Support, Tele-Sales or Inside-Sale’s for Electronic Products & Components, CRM or Customer Support/Customer Care experienced.
LocationDighi, Pune

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